Measuring and Improving Engagement

Identify what drives disengagement, take focused action, and build a culture where people stay and perform.

The challenge for today's leaders

Most organisations already measure engagement. The problem is what comes next. Surveys gather opinions, but they rarely explain why people feel disengaged or what leaders should do about it. Reports get filed away, managers feel exposed, and employees lose trust in the process.

Meanwhile, the real costs build quietly. Disengaged employees deliver less, resist change, and influence others. Turnover increases, recruitment costs rise, and strategy slows as leaders focus on retention rather than results.

To improve engagement, leaders need more than scores. They need to uncover the root causes and act on them.

What this workshop covers

Measuring and Improving Engagement shows leaders how to go beyond surface-level surveys and focus on the drivers that really matter: job fit, manager effectiveness, culture, and team dynamics.

Participants learn how to:

  • Analyse engagement data to identify specific causes of disengagement.
  • Pinpoint risks across teams, departments, or the organisation as a whole.
  • Involve employees in building realistic, data-backed action plans.
  • Remove blockers that stop people from contributing fully to business goals.

Through guided exercises, leaders practise turning data into conversations, plans, and actions. The workshop ends with a framework for ongoing measurement and action, so improvements last beyond the session.

What makes our workshops different

Engagement is not about surveys. It is about results.

21%

Companies with high engagement achieve 21% higher profitability.

87%

Engaged employees are 87% less likely to leave, reducing costly turnover.

41%

Teams with strong engagement see 41% lower absenteeism and 17% higher productivity.

Trusted by leaders worldwide

The Predictive Index® has been used for more than 60 years to help leaders make better people decisions. Today it is applied in over 10,000 organisations across 90 countries, available in 70+ languages, with more than 38 million assessments completed.

What you gain from our workshop

After this workshop, participants walk away with:

Heatmap

A heatmap of engagement drivers that pinpoints where disengagement is happening and why.

Framework

A tested action framework to turn survey results into clear, practical steps managers can take

Action plan

An engagement action plan tailored to their organisation that strengthens culture, reduces turnover, and boosts performance.

Book this workshop

This workshop is available in-person or virtually, as a half-day or modular programme. Every session is facilitated by a People Optimiser consultant and designed specifically around your organisation’s culture and engagement goals.

Measuring and Improving Engagement equips leaders with the tools to move beyond surveys and create lasting improvements in performance and retention.